General Terms and Conditions
WE GUARANTEE PERFECT SERVICE WITH ATTENTION OF THE FOLLOWING POINTS:
1. Validity of these conditions
1.1. The conditions count exclusively to trade on the Internet with proficient customers or private end users.
1.2. Exclusively these terms of business count to the business relations between us and our customers. To shopping conditions or other terms of business of the customer we expressly contradict; this also counts, as far as they do not concern regulated circumstances by these conditions.
1.3. If a frame arrangement exists between us and the customer, these terms of business count to this frame arrangement as well as to the single order. As far as in these terms of business relation is taken on the contract or the completion of the contract, is of this one reference on the respective single order and his acceptance and not on the frame arrangement.
2. Contract end
2.1. Our web pages contain merely a demand on the delivery of an offer. Only with his order the customer delivers an obliging offer.
2.2. Provided that the customer Ware orders to the sending into three parts, exclusively the customer, but not the third party is our contracting partner.
2.3. We provide to the customer on-line an order form. The customer has the possibility to fill this form on-line and to send or to print out it and to transmit it satisfactorily to us by fax or on the post way. However, the customer also has the possibility to give up an order without using the order form. Then, however, the order must contain the information required in the order form. Provided that the orders should be dispatched into three parts (present receiver), the customer must give the precise address of the respective present receiver with the order. We cannot accept post office box addresses.
2.4. A contract between the customer and us comes about only when we have confirmed the acceptance of the order in writing (also by fax) or by email to the customer or the product respectively parts of the product are delivered first. We reserve ourselves to limit the order amount to a budgetary-usual amount.
2.5. The order amount counts as rejected if the customer does not receive a confirmation of us or at least a part delivery within four weeks after access of his order.
2.6. We are entitled to raise the person related data necessary within the scope of the business relation of the customer for the purposes of the federal data security law, to store and to process.
3. Terms of delivery
3.1. Dates of delivery and terms of delivery are approximately appointments. The timely, right and entire self supply by ours, beyond our sphere of influence recumbent supplier is a condition for the observance of terms of delivery and deliveries. The arranged delivery time counts ex works.
3.2. Part deliveries are allowed. In case of higher power and/or other circumstances not to be represented by us - even if they appear with our suppliers - extended to themselves, provided that we are hindered in our delivery, the term of delivery in adequate circumference. If the delivery or achievement becomes by the named circumstances impossible or unreasonably, we become free of the obligation of delivery. Provided that the delay of delivery lasts longer than one month, we and the customer are entitled to withdraw from the contract. Claims of the customer on damage substitute are excluded in these cases in the borders of the figure 9.
3.3. If damage comes into being to the customer from a delay of delivery indebted by us, the customer can require this at most at the rate of 5 percent of the gross value of the affected part of the whole delivery substituted. The liability limitation does not count, provided that the delay of delivery on intention or coarse carelessness of us is to be led back.
4. Import regulations and customs regulations, exportation regulations
4.1. With the order the import regulations and customs regulations of the respective land are to be followed, in any case, by the customer.
4.2. The customer carries the risk for all results which come into being from inadmissible goods dispatch in the foreign country, nonobservance of the import regulations and customs regulations of foreign countries (including the transit regulations), from the wrong or insufficient issue of the customs declaration, the green duty slip of paper or other accompanying documents as well as from the nonobservance of the valid exportation regulations. This also counts to damages which come into being to the sender from loss of the claim to substitute if the broadcasting is confiscated by the custom formalities of a foreign land. It applies itself to the customer to inform itself with the receivers of the broadcastings, the representations abroad of the countries of destination or passageway countries, to the foreign trade offices, the Chambers of Industry and Commerce or other places independently.
4.3. The “Deutsche Post AG” gives information about import regulations and customs regulations (including the transit regulations) of foreign countries, provided that her suitable information are. A guarantee for the correctness of this information is not taken over.
4.4. With the customer service phone of the “Deutsche Post AG” (+49 18 05) 04 77 77 you receive further information as well as a noncommittal consultation, for example, from the international office of the Universal Postal Union publish " list objects interdicts " (list of the prohibited subjects).
5. Dispatch
5.1. We arrange the sending at the expenses of and danger of the customer. To the present receivers of gift broadcastings no costs come basically into being. We calculate for postage / carriage costs only the customer. This also counts if we insure of the transport on the basis of single arrangements. If the sending is delayed for reasons of which are to be represented from the customer, the danger goes over in the announcement of the dispatch readiness on the customer. The customer carries warehouse charges after danger crossing.
5.2. We are entitled, but are not obliged to insuring of deliveries in the name of and for bill of the customer.
5.3. The customer has to indicate losses or damages with the transport promptly opposite the fabric guide. This counts no matter whether it concerns a sending on our costs or at separate wish of the customer. Beyond it, losses or damages are to be noted by the transport on the receipt to be handed over to the fabric guide and to indicate us, in addition, promptly towards. An exclusion term of three days counts towards to the announcement to us from delivery. Concealed damages are to be registered us promptly after discovery.
5.4. With broadcastings of the customer to us, the customer carry every risk and are obliged to the observance of the lawful regulations. To the customer a part dispatch-all-inclusive and treatment-all-inclusive is taken into account itself after the expenditure directs.
6. Prices
6.1. Our prices get on plus packing charges and forwarding expenses as well as including lawful value added tax for deliveries within Germany and the European Union. The prices are calculated exclusively in EURO; additional price information in other currencies serves exclusively the information of the customer and has no legal validity.
6.2. The prices valid at the time of the delivery are calculated. With presales we will try like up to now to take into account the prices valid with placing of order.
6.3. In the prices is contained putting together the presents and adding the congratulations cards of the customers for the present receivers.
7. Terms of payment, compensation and law of reserve
7.1. As a payment only pre-payments are accepted before the delivery and credit card payments with processing about Pay Pal https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside&country.x=DE .
7.2. The customer is only entitled to the compensation with counterclaims of the customer if the counterclaims have been ascertained indisputable or legally. The suitable counts to the restraint of payments because of counterclaims.
8. Retention of title
8.1. The delivered product remains up to entire payment of the purchase price our property. The product remains besides up to payment of all our demands existing at the time of the respective completion of the contract from the business connection with the customer our property. In the end, our reservation property also grasps our demands in future coming into being against the customer.
8.2. On default of the customer we are entitled to require the publication of the reservation product, without it requires of a resignation for our part. The suitable counts with an essential deterioration of the financial position of the customer.
8.3. The customer is entitled only within the scope of a proper business concern to resell the reservation product. The customer already resigns now to him from the other sale to being entitled claims including any current account-balance demand to us. Even now we accept this cession. The customer is authorized only up to our cancellation for the collection of the demands resigned to us. We may make use of this cancellation right if the customer to his bills of debt from the business connection with us follows not properly or to us circumstances are confessed which are suitable to diminish the creditworthiness of the customer considerably. In this case we can require that the customer announces to us the resigned demands and their debtors, hands over us the matching bases and the debtor indicates the cession. Beyond it, we are also entitled ourselves to the cession announcement to the debtor. After the extinction of the demand move right the customer is obliged to accepting the money paid on demands resigned to us fiduciary and sweeping immediately to us or to collecting. For Authentitec Ltd hold money „on a special account with the name„ intrust. The customer resigns the claims from the mentioned account even now to us.
8.4. If the realizable value of the securities existing for us exceeds the whole demands against the customer all together about more than 10%, we are obliged by request of the customer to the release of securities after his choice.
9. Guarantee
9.1. The customer is obliged to examining the delivered product - with part delivery this - promptly duty and objective for his costs and to indicating any defects or reduces amounts us towards in writing. An exclusion term of three days counts to the announcement of evident defects or reduces amounts from delivery. Concealed defects are to be registered us promptly after discovery.
9.2. Guarantee claims of the customer limit themselves to a substitute delivery claim. If the substitute delivery misses or leads them within an adequate time frame to no success, the customer has alternatively a right on resignation of the contract about the affected delivery or on lowering of the purchase price. The right on an adequate number - is entitled to us, at least however, three - substitute deliveries.
9.3. Provided that the customer businessman or enterpriser is, the guarantee of 1 year counts beginning with the delivery.
9.4. The preceding limitations and restrictions of the guarantee in figure 9.2 and 9.3 do not reach, provided that the guarantee claims to intention or coarse carelessness are based for our part, our organs, employees or fulfillment assistant or have come into being from our fault or which of our organs, employees or fulfillment assistant damages in life, body or health. Further claims, in particular claims to damage substitute, are in accordance with the regulations in figure 11. (Liability) limits respectively impossibly. In particular the liability for lack result damages is excluded.
10. Cancellation right and right of return
10.1. A customer with residence in Germany has the right to revoke the bill of sale within 14 days from preservation of the product or to return the product. For the protection of this term the timely sending of the cancellation is enough. Then a back processing of the contract train occurs around train.
10.2 All other customers can send back only on request and only after receive within 48 hours. Revoke is only possible after order within 48 hours, otherwise after receive directly and written. For those two parts the customer has to pay the whole shipping costs.
10.3. If the product was already used and carries use tracks, the purchase can not revoked and send back.
10.4. If the cancellation concerns product to the value of no more as 100 EUR, the buyer has to carry the back end costs completely, unless, the delivered product does not correspond of the ordered. The return has to occur in original packaging and intactness. With return of damaged product we are entitled to assert claims for damages.
10.5 Becoming products to us sent back a storage fee of 25% of the goods value can be raised so.
10.6. The cancellation right and right of return exists, until another is determined, not with Specially and individual manufacture, with far sale contracts for the delivery of the products which are not suitable on reason of your state for a return or can fast go bad or whose best-before date would be crossed. These products are also excluded by the exchange.
11. Liability
11.1. The following liability exclusions and restrictions of liability also count to lawless claims, as far as these compete with contractual claims.
11.2 Product liability and liability because of improper treatment is excluded from the start.
11.3. Our liability for damages no matter what kind is excluded. This exclusion does not count - to damages which we have caused intentionally or coarsely negligently; - in cases of light carelessness for the damages which are based on an injury of life, body or health, as well as for damages which are based on an injury of essential contract duties by us.
11.4. In the cases of careless injury of essential contract duties our liability - with the exception of damages in life, body or health - on the contract-typical, for us by conclusion of the contract or celebration of the breach of duty predictable damage is restricted.
11.5. If is the customer businessman or enterpriser, damage claims for damages are excluded with light carelessness by us if they are not asserted within a term of three months after refusal of the claims with a suitable tip by us or our insurer judicial.
11.6. The preceding liability exclusions and restrictions of liability in the figures 11.1 to 11.6 also count to our liability for our organs, employees or fulfillment assistants as well as the personal liability of our organs, employees and fulfillment assistant.
11.7. The preceding liability exclusions and restrictions of liability in the figures 11.1 to 11.7 do not count, as far as insurance cover exists on account of liability insurance. They also do not count to claims according to the German product liability law, as far as is answered afterwards compellingly.
12. Place of delivery, legal venue, applicable right
12.1. Place of delivery for deliveries and payments is 90425 Nuremberg (Germany).
12.2. With customers, the businessmen, juridical persons of the public right or public law special property are, Nuremberg (Germany) is arranged as a legal venue. However, we are entitled to sue the customer also in his legal venue. Nuremberg also is towards customers who are not moved businessmen, legal venue if the customer has no legal venue in Germany his residence or usual stay after conclusion of the contract abroad or his residence or usual stay is not known at the time of the complaint elevation.
12.3. Exclusively German right counts under exclusion of the international private right, the standardized international right and in particular under exclusion of the UN-purchase right (CISG).
13. Salvatorische clause
13.1. Should a regulation of these conditions be ineffective or become, this does not touch the effectiveness of the contract for the rest. There counts, instead, the lawful regulation. In no case the regulation is substituted in these conditions with terms of business of the customer.
July 28rd 2010 Nuremberg (Germany)
1. Validity of these conditions
1.1. The conditions count exclusively to trade on the Internet with proficient customers or private end users.
1.2. Exclusively these terms of business count to the business relations between us and our customers. To shopping conditions or other terms of business of the customer we expressly contradict; this also counts, as far as they do not concern regulated circumstances by these conditions.
1.3. If a frame arrangement exists between us and the customer, these terms of business count to this frame arrangement as well as to the single order. As far as in these terms of business relation is taken on the contract or the completion of the contract, is of this one reference on the respective single order and his acceptance and not on the frame arrangement.
2. Contract end
2.1. Our web pages contain merely a demand on the delivery of an offer. Only with his order the customer delivers an obliging offer.
2.2. Provided that the customer Ware orders to the sending into three parts, exclusively the customer, but not the third party is our contracting partner.
2.3. We provide to the customer on-line an order form. The customer has the possibility to fill this form on-line and to send or to print out it and to transmit it satisfactorily to us by fax or on the post way. However, the customer also has the possibility to give up an order without using the order form. Then, however, the order must contain the information required in the order form. Provided that the orders should be dispatched into three parts (present receiver), the customer must give the precise address of the respective present receiver with the order. We cannot accept post office box addresses.
2.4. A contract between the customer and us comes about only when we have confirmed the acceptance of the order in writing (also by fax) or by email to the customer or the product respectively parts of the product are delivered first. We reserve ourselves to limit the order amount to a budgetary-usual amount.
2.5. The order amount counts as rejected if the customer does not receive a confirmation of us or at least a part delivery within four weeks after access of his order.
2.6. We are entitled to raise the person related data necessary within the scope of the business relation of the customer for the purposes of the federal data security law, to store and to process.
3. Terms of delivery
3.1. Dates of delivery and terms of delivery are approximately appointments. The timely, right and entire self supply by ours, beyond our sphere of influence recumbent supplier is a condition for the observance of terms of delivery and deliveries. The arranged delivery time counts ex works.
3.2. Part deliveries are allowed. In case of higher power and/or other circumstances not to be represented by us - even if they appear with our suppliers - extended to themselves, provided that we are hindered in our delivery, the term of delivery in adequate circumference. If the delivery or achievement becomes by the named circumstances impossible or unreasonably, we become free of the obligation of delivery. Provided that the delay of delivery lasts longer than one month, we and the customer are entitled to withdraw from the contract. Claims of the customer on damage substitute are excluded in these cases in the borders of the figure 9.
3.3. If damage comes into being to the customer from a delay of delivery indebted by us, the customer can require this at most at the rate of 5 percent of the gross value of the affected part of the whole delivery substituted. The liability limitation does not count, provided that the delay of delivery on intention or coarse carelessness of us is to be led back.
4. Import regulations and customs regulations, exportation regulations
4.1. With the order the import regulations and customs regulations of the respective land are to be followed, in any case, by the customer.
4.2. The customer carries the risk for all results which come into being from inadmissible goods dispatch in the foreign country, nonobservance of the import regulations and customs regulations of foreign countries (including the transit regulations), from the wrong or insufficient issue of the customs declaration, the green duty slip of paper or other accompanying documents as well as from the nonobservance of the valid exportation regulations. This also counts to damages which come into being to the sender from loss of the claim to substitute if the broadcasting is confiscated by the custom formalities of a foreign land. It applies itself to the customer to inform itself with the receivers of the broadcastings, the representations abroad of the countries of destination or passageway countries, to the foreign trade offices, the Chambers of Industry and Commerce or other places independently.
4.3. The “Deutsche Post AG” gives information about import regulations and customs regulations (including the transit regulations) of foreign countries, provided that her suitable information are. A guarantee for the correctness of this information is not taken over.
4.4. With the customer service phone of the “Deutsche Post AG” (+49 18 05) 04 77 77 you receive further information as well as a noncommittal consultation, for example, from the international office of the Universal Postal Union publish " list objects interdicts " (list of the prohibited subjects).
5. Dispatch
5.1. We arrange the sending at the expenses of and danger of the customer. To the present receivers of gift broadcastings no costs come basically into being. We calculate for postage / carriage costs only the customer. This also counts if we insure of the transport on the basis of single arrangements. If the sending is delayed for reasons of which are to be represented from the customer, the danger goes over in the announcement of the dispatch readiness on the customer. The customer carries warehouse charges after danger crossing.
5.2. We are entitled, but are not obliged to insuring of deliveries in the name of and for bill of the customer.
5.3. The customer has to indicate losses or damages with the transport promptly opposite the fabric guide. This counts no matter whether it concerns a sending on our costs or at separate wish of the customer. Beyond it, losses or damages are to be noted by the transport on the receipt to be handed over to the fabric guide and to indicate us, in addition, promptly towards. An exclusion term of three days counts towards to the announcement to us from delivery. Concealed damages are to be registered us promptly after discovery.
5.4. With broadcastings of the customer to us, the customer carry every risk and are obliged to the observance of the lawful regulations. To the customer a part dispatch-all-inclusive and treatment-all-inclusive is taken into account itself after the expenditure directs.
6. Prices
6.1. Our prices get on plus packing charges and forwarding expenses as well as including lawful value added tax for deliveries within Germany and the European Union. The prices are calculated exclusively in EURO; additional price information in other currencies serves exclusively the information of the customer and has no legal validity.
6.2. The prices valid at the time of the delivery are calculated. With presales we will try like up to now to take into account the prices valid with placing of order.
6.3. In the prices is contained putting together the presents and adding the congratulations cards of the customers for the present receivers.
7. Terms of payment, compensation and law of reserve
7.1. As a payment only pre-payments are accepted before the delivery and credit card payments with processing about Pay Pal https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside&country.x=DE .
7.2. The customer is only entitled to the compensation with counterclaims of the customer if the counterclaims have been ascertained indisputable or legally. The suitable counts to the restraint of payments because of counterclaims.
8. Retention of title
8.1. The delivered product remains up to entire payment of the purchase price our property. The product remains besides up to payment of all our demands existing at the time of the respective completion of the contract from the business connection with the customer our property. In the end, our reservation property also grasps our demands in future coming into being against the customer.
8.2. On default of the customer we are entitled to require the publication of the reservation product, without it requires of a resignation for our part. The suitable counts with an essential deterioration of the financial position of the customer.
8.3. The customer is entitled only within the scope of a proper business concern to resell the reservation product. The customer already resigns now to him from the other sale to being entitled claims including any current account-balance demand to us. Even now we accept this cession. The customer is authorized only up to our cancellation for the collection of the demands resigned to us. We may make use of this cancellation right if the customer to his bills of debt from the business connection with us follows not properly or to us circumstances are confessed which are suitable to diminish the creditworthiness of the customer considerably. In this case we can require that the customer announces to us the resigned demands and their debtors, hands over us the matching bases and the debtor indicates the cession. Beyond it, we are also entitled ourselves to the cession announcement to the debtor. After the extinction of the demand move right the customer is obliged to accepting the money paid on demands resigned to us fiduciary and sweeping immediately to us or to collecting. For Authentitec Ltd hold money „on a special account with the name„ intrust. The customer resigns the claims from the mentioned account even now to us.
8.4. If the realizable value of the securities existing for us exceeds the whole demands against the customer all together about more than 10%, we are obliged by request of the customer to the release of securities after his choice.
9. Guarantee
9.1. The customer is obliged to examining the delivered product - with part delivery this - promptly duty and objective for his costs and to indicating any defects or reduces amounts us towards in writing. An exclusion term of three days counts to the announcement of evident defects or reduces amounts from delivery. Concealed defects are to be registered us promptly after discovery.
9.2. Guarantee claims of the customer limit themselves to a substitute delivery claim. If the substitute delivery misses or leads them within an adequate time frame to no success, the customer has alternatively a right on resignation of the contract about the affected delivery or on lowering of the purchase price. The right on an adequate number - is entitled to us, at least however, three - substitute deliveries.
9.3. Provided that the customer businessman or enterpriser is, the guarantee of 1 year counts beginning with the delivery.
9.4. The preceding limitations and restrictions of the guarantee in figure 9.2 and 9.3 do not reach, provided that the guarantee claims to intention or coarse carelessness are based for our part, our organs, employees or fulfillment assistant or have come into being from our fault or which of our organs, employees or fulfillment assistant damages in life, body or health. Further claims, in particular claims to damage substitute, are in accordance with the regulations in figure 11. (Liability) limits respectively impossibly. In particular the liability for lack result damages is excluded.
10. Cancellation right and right of return
10.1. A customer with residence in Germany has the right to revoke the bill of sale within 14 days from preservation of the product or to return the product. For the protection of this term the timely sending of the cancellation is enough. Then a back processing of the contract train occurs around train.
10.2 All other customers can send back only on request and only after receive within 48 hours. Revoke is only possible after order within 48 hours, otherwise after receive directly and written. For those two parts the customer has to pay the whole shipping costs.
10.3. If the product was already used and carries use tracks, the purchase can not revoked and send back.
10.4. If the cancellation concerns product to the value of no more as 100 EUR, the buyer has to carry the back end costs completely, unless, the delivered product does not correspond of the ordered. The return has to occur in original packaging and intactness. With return of damaged product we are entitled to assert claims for damages.
10.5 Becoming products to us sent back a storage fee of 25% of the goods value can be raised so.
10.6. The cancellation right and right of return exists, until another is determined, not with Specially and individual manufacture, with far sale contracts for the delivery of the products which are not suitable on reason of your state for a return or can fast go bad or whose best-before date would be crossed. These products are also excluded by the exchange.
11. Liability
11.1. The following liability exclusions and restrictions of liability also count to lawless claims, as far as these compete with contractual claims.
11.2 Product liability and liability because of improper treatment is excluded from the start.
11.3. Our liability for damages no matter what kind is excluded. This exclusion does not count - to damages which we have caused intentionally or coarsely negligently; - in cases of light carelessness for the damages which are based on an injury of life, body or health, as well as for damages which are based on an injury of essential contract duties by us.
11.4. In the cases of careless injury of essential contract duties our liability - with the exception of damages in life, body or health - on the contract-typical, for us by conclusion of the contract or celebration of the breach of duty predictable damage is restricted.
11.5. If is the customer businessman or enterpriser, damage claims for damages are excluded with light carelessness by us if they are not asserted within a term of three months after refusal of the claims with a suitable tip by us or our insurer judicial.
11.6. The preceding liability exclusions and restrictions of liability in the figures 11.1 to 11.6 also count to our liability for our organs, employees or fulfillment assistants as well as the personal liability of our organs, employees and fulfillment assistant.
11.7. The preceding liability exclusions and restrictions of liability in the figures 11.1 to 11.7 do not count, as far as insurance cover exists on account of liability insurance. They also do not count to claims according to the German product liability law, as far as is answered afterwards compellingly.
12. Place of delivery, legal venue, applicable right
12.1. Place of delivery for deliveries and payments is 90425 Nuremberg (Germany).
12.2. With customers, the businessmen, juridical persons of the public right or public law special property are, Nuremberg (Germany) is arranged as a legal venue. However, we are entitled to sue the customer also in his legal venue. Nuremberg also is towards customers who are not moved businessmen, legal venue if the customer has no legal venue in Germany his residence or usual stay after conclusion of the contract abroad or his residence or usual stay is not known at the time of the complaint elevation.
12.3. Exclusively German right counts under exclusion of the international private right, the standardized international right and in particular under exclusion of the UN-purchase right (CISG).
13. Salvatorische clause
13.1. Should a regulation of these conditions be ineffective or become, this does not touch the effectiveness of the contract for the rest. There counts, instead, the lawful regulation. In no case the regulation is substituted in these conditions with terms of business of the customer.
July 28rd 2010 Nuremberg (Germany)

